Payment Policy
For our customers, the sections below set out currency, payment methods, and refunds. This guidance applies to ugroeen.shop. For help with this page, contact Support@ugroeen.shop.
Store guidance on secure processing
The following secure processing guidance applies to purchases from our store. Customers remain responsible for taxes required by applicable law. After our store processes an approved refund, a bank or card issuer normally posts the credit within 5–10 business days. This section applies specifically to ugroeen.shop. Questions about this section may be sent to Support@ugroeen.shop.
Our approach to currency and methods
For purchases made through this website, our store applies the following guidance on currency and methods. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@ugroeen.shop or 802-540-1633. This section applies specifically to ugroeen.shop. Questions about this section may be sent to Support@ugroeen.shop.
Information covering currency and methods
For purchases made through this website, our store applies the following guidance on currency and methods. About Credit/Debit Card This section applies specifically to ugroeen.shop. Questions about this section may be sent to Support@ugroeen.shop.
Details about secure processing
Customers can rely on the following guidance from our store about secure processing. USD is the currency used for all prices and charges. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout. This section applies specifically to ugroeen.shop. Questions about this section may be sent to Support@ugroeen.shop.
What customers should know about billing checks
This billing checks section covers orders and visits through this website. Payment details are protected and processed by Shopify and authorized payment providers. Our store does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules. This section applies specifically to ugroeen.shop. Questions about this section may be sent to Support@ugroeen.shop.
How we handle refunds and payment help
The following refunds and payment help guidance applies to purchases from our store. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk. This section applies specifically to ugroeen.shop. Questions about this section may be sent to Support@ugroeen.shop.
Contact Information
Email: Support@ugroeen.shop
Phone: 802-540-1633
Physical address: 251 Mountain Hill Rd, Craftsbury Common, Vermont, 05827, United States